AZD INFRASTRUCTURE BUILDOUT

A full contact center, built and handed to you.

Dialer, PBX, SIP trunking, caller extensions, campaign setup, CRM pipeline, scripts, recordings, and reporting — delivered as one buildout, at three scopes. Our team has designed and operated outbound contact center infrastructure before; here, we build it for you and train your people to run it.

Entry
Starter Buildout
$3,500 one-time
  • PBX/dialer setup
  • SIP trunk provisioned
  • Up to 5 caller extensions
  • 1 campaign setup
  • 1 CRM pipeline
  • Basic scripts
  • Handoff docs
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Full Scope
Infrastructure Buildout
$13,000 one-time
  • Everything in Operator
  • Extensions scoped to your floor size
  • Full campaign architecture
  • Recording + reporting dashboard
  • Full team + supervisor training
  • Documented handoff package
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Maintenance Add-On

$850/mo

System upkeep, minor configuration changes, and monitoring after your buildout goes live. Optional, never bundled by default.

Ops Management Add-On

$2,600/mo

We manage campaign optimization, review reporting, and run pipeline management for you on an ongoing basis.

02 — What's Included

Every buildout, same rigor.

01

Dialer & PBX

Hosted dialer and PBX configured for your call volume and campaign structure.

02

SIP / Trunk Setup

SIP trunk provisioned and tested for call quality and reliability at your expected volume.

03

Caller Extensions

Individual extensions provisioned and configured for every seat on your floor.

04

Campaign Setup

Call flows, queues, and campaign routing built around how your team actually works leads.

05

CRM Pipeline

Pipeline stages and lead statuses configured in your CRM of choice, connected to your dialer.

06

Scripts, Recording & Reporting

Call scripts drafted with your team, recording enabled where included, plus reporting so you can see what's working.

03 — FAQ

Straight answers before you buy.

How is this different from a $30K agency buildout?

Same core components — dialer, PBX, SIP, CRM, scripts, reporting — scoped to what you actually need instead of a one-size package. You can start at $3,500 and scale up.

Do I have to buy the Maintenance or Ops Management add-on?

No. Both are optional and sold separately. Plenty of clients take the buildout and run it themselves after training.

What CRM do you support?

Whatever you're already using, where technically supported — HubSpot, Go High Level, and others via standard integrations. We'll confirm compatibility during scoping.

How long does a buildout take?

Starter buildouts typically run 1–2 weeks from kickoff. Full Infrastructure Buildouts scale with extension count and campaign complexity — we give you a written timeline before you pay.

What happens if something breaks after handoff?

Without Maintenance, standard support applies. With Maintenance, we monitor and fix configuration issues as part of the monthly fee.

Can I see your work before I commit?

We don't publish specific client names or outcome numbers we can't stand behind with evidence. Ask us directly for references and we'll share what we can.

04 — Objections We Hear

"$13K feels like a lot up front."

Start with the $3,500 Starter Buildout instead — same core system, scoped smaller. Upgrade later once it's proven out for your team.

"We already have a dialer/CRM."

We can integrate with what you have rather than replace it — tell us your current stack during scoping.

"How do we know this will actually get used?"

Every buildout ends with hands-on training for your supervisors and agents, plus documented handoff — not a system nobody knows how to run.

"What if our call volume changes?"

Buildouts are scoped to your current floor size. Scaling up later is a defined add-on, not a full rebuild.